Thursday, October 31, 2024

Suvarnabhumi and five other Thai airports begin biometric check-in from 1 November 2024

Extract from Khaosod English / Photo copyright by : Gan Yung Chyan, KUCINTA SETIA



The Automated Biometric Identification System (ABIS) with facial recognition technology for passenger identification will be available for domestic passengers from November 1, 2024 and international passengers from December 1, 2024, in time for the Christmas and New Year holidays.

Mr. Keerati Kijmanawat, Chief Executive Officer of Airports of Thailand Public Company Limited (AOT), explained that the biometric system has been developed and tested to increase passenger convenience, speed up processes and reduce waiting times at key service points at six airports managed by AOT: Suvarnabhumi, Don Mueang, Chiang Mai, Mae Fah Luang, Phuket, and Hat Yai.

Passengers who wish to use the biometric system can register their identity at check-in in two ways:

Check-in at airline counters: Passengers inform airline staff that they are registering their facial data using boarding pass scanners. The system stores facial recognition data and travel documents as tokens.

Self-service kiosks: After checking in, passengers select their airline, scan the barcode on their boarding pass, insert their passport or ID card and complete the process by scanning their face. The system stores the same tokenized data.

Once registered, passengers can use the biometric system to check in their baggage, pass through security and board their flights without showing their passport or boarding pass. Consent to use biometric data is only valid for a single journey and the entire process takes just 1-2 minutes.

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