Tuesday, May 26, 2020

Not compulsory to scan SafeEntry QR code at places with " high population on-the-move"

Report by : Gan Yung Chyan
                  / KUCINTA SETIA

Image courtesy : Mothership.


It is not compulsory to scan SafeEntry QR code at places with " high population on-the-move", "MRT stations and other modes of public transport", according to Neetha Shanmuga, the Contact Centre Executive of Singapore Government Technology Agency (GovTech).

The reporter enquired, "My parents do not own handphones and do not know how to use digital technology. How and why do you expect them to scan SafeEntry QR code before entering barber shops, hair salons, supermarkets, government offices, boarding MRT and public buses? Is there a better way of contact tracing for the people in Singapore, including non-handphone commuters?"

Not all people in Singapore have handphones including the children, elderly and those who are bankrupt.  The reporter suggested GovTech to come up with a GovTech card or upgrade Transitink and NRIC for contact tracing purpose.

Neetha replied in return, "NRIC can be used for scanning. Other photo ID cards with barcodes such as Passion Card, TransitLink concession card with photo, driver’s license, can be used as well."

She added, "It is not mandatory to use SafeEntry checkpoints for checking in or out, as these are places with transient population on-the-move. Apart from street-hail taxis, commuters like yourselves are not required, though it is a good-to-have, to scan the SafeEntry QR codes that are put up on MRT stations or other modes of public transport."

For easier scanning, GovTech recommends Android users to use https://go.gov.sg/qrscanner. Alternatively, they can also use SingPass Mobile’s in-app ‘Scan’ function.

Neetha replied in an earlier email, "We understand that some users might not have access to a handphone, hence we are recommending all businesses to provide both SafeEntry with QR and SafeEntry with NRIC."

For street hail taxis, users without handphones can ask for printed taxi receipts when they reach their destinations and to keep the receipts for at least 14 days. This is to facilitate contact tracing when the need arises.

GovTech continues to encourage all businesses to provide both SafeEntry QR and SafeEntry NRIC for users in Singapore.

According to a report in Lianhe Zaobao on 26 May 2020, National Development Minister Lawrence Wong said that the relevant authority is looking into the possibility of developing a wearable device to meet the needs of people in Singapore that do not own handphones for contact tracing purpose. This takes time. He seeks and appreciates everyone's patience in waiting for the wearable device to come out and meantime exercise tolerance with the use of SafeEntry.

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